Return/Refund Policy
Last Updated: 3/28/2026
- Overview
At Dumbbell Dual Grip, we are committed to providing high-quality products built for durability and performance. Due to the nature of our products and to maintain operational efficiency as a growing business, we maintain a limited return policy.
- Returns
We accept returns only for defective or faulty products.
To be eligible for a return:
- The item must have a manufacturing defect or functional issue
- The issue must be reported within 14 days of delivery
- Proof of the defect (such as photos or video) may be required
- Non-Returnable Situations
We do not accept returns for:
- Buyer’s remorse
- Change of mind
- Incorrect ordering
- Normal wear and tear
- Damage caused by misuse, improper handling, or misuse of the product
- Return Process
To initiate a return:
- Contact us at info@dumbbelldualgrip.com
- Include your order details and description of the issue
- Provide supporting evidence if requested
We will review your request and provide instructions if the return is approved.
- Refunds or Replacements
If your return is approved:
- We may offer a replacement product or refund, depending on the situation and product availability
- Refunds will be issued to the original payment method when applicable
- Shipping Costs
- Customers may be responsible for return shipping unless otherwise stated
- Shipping costs are non-refundable unless the return is due to our error
- Contact Us
If you have any questions about returns or refunds, please contact:
Dumbbell Dual Grip
Email: info@dumbbelldualgrip.com